1. Introduction
Ambient ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chat platform and related services (collectively, the "Services").
Please read this Privacy Policy carefully. By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Wallet Address: When you connect your cryptocurrency wallet, we collect your public wallet address for authentication and account identification purposes.
- Chat Content: We store the messages you send and the AI-generated responses to provide conversation history and improve our Services.
- Custom Instructions: Any personalization settings or custom instructions you provide to customize your AI interactions.
- Voice Data: If you use voice input features, audio is processed for transcription but is not permanently stored.
2.2 Information Collected Automatically
- Usage Data: Information about how you interact with our Services, including features used, session duration, and interaction patterns.
- Device Information: Browser type, operating system, device identifiers, and other technical information about your device.
- Log Data: Server logs that may include IP addresses, access times, and referring URLs.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain sessions and improve user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our AI chat Services
- Authentication: To verify your identity and manage your account access
- Personalization: To customize AI responses based on your preferences and instructions
- Conversation History: To store and display your chat history for continuity
- Service Improvement: To analyze usage patterns and improve our AI models and Services
- Security: To detect, prevent, and address technical issues, fraud, or abuse
- Communication: To send service-related notifications and updates
- Legal Compliance: To comply with applicable laws and regulations
4. AI Model Training and Data Use
We want to be transparent about how your data may be used in relation to AI:
- Your conversations may be used to improve the quality and safety of AI responses
- Data used for improvement purposes is anonymized and aggregated where possible
- We implement safeguards to protect sensitive information in training data
- Third-party AI providers may have their own data practices as described in Section 5
5. Third-Party Services and Sharing
We may share your information with third parties in the following circumstances:
- AI Model Providers: We use third-party AI services (such as OpenRouter, Google, and others) to power our AI functionality. Your prompts and conversations are sent to these providers for processing.
- Infrastructure Providers: We use cloud hosting and database services (such as Vercel and Upstash) to store and process data.
- Analytics Services: We may use analytics tools to understand usage patterns.
- Legal Requirements: We may disclose information if required by law, legal process, or government request.
- Business Transfers: In connection with any merger, acquisition, or sale of company assets.
We do not sell your personal information to third parties.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide Services. Specifically:
- Account Data: Retained until you delete your account or request deletion
- Chat History: Retained until you delete individual chats or your account
- Usage Logs: Typically retained for 90 days for security and debugging purposes
- Aggregated Analytics: May be retained indefinitely in anonymized form
7. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Secure storage of data with industry-standard encryption
- Regular security assessments and monitoring
- Access controls limiting who can access user data
- Secure authentication through blockchain wallet signatures
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information and chat history
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal of Consent: Withdraw previously given consent
To exercise these rights, please contact us through our official channels. Note that some features may not function properly if certain data is deleted.
9. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for authentication and session management
- Preference Cookies: To remember your settings and preferences
- Analytics Cookies: To understand how users interact with our Services
You can control cookies through your browser settings, but disabling certain cookies may affect functionality.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We implement appropriate safeguards for such transfers, including standard contractual clauses where applicable.
11. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our official channels on X (Twitter) at @ambientnetwork.
14. Additional Disclosures
For California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. As stated, we do not sell personal information.
For European Users (GDPR)
Users in the European Economic Area have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing include consent, legitimate interests, and contractual necessity. You have the right to lodge a complaint with your local supervisory authority.
